Alternatives for Customer Service (Videos): Building Customer Loyalty
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Customer Satisfaction as a Selling Tool
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This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their teams. Deleg…
£450check
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
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Delivering Excellence Via Email - Half Day (am)
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This half day workshop focuses on how to deliver an excellent customer experience via email. You will learn the do's and dont's that increa…
£290check
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
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Delivering Excellence via Email and on the Telephone
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This one day workshop focuses on how to deliver an excellent customer experience via email and on the telephone. You will learn the do's an…
£450check
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
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How to say 'No' and retain Customer Satisfaction
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Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of action. …
£450check
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
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1 Day Customer Service Excellence Course - CPD Accredited
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If your organisation is committed to delivering exceptional customer service and meeting the ever-increasing expectations of today’s custom…
£325check
Provider rating: star 10 ATA (Asset Training Academy) Ltd has an average rating of 10 (out of 3 reviews)- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
- Extra info: Prices are exclusive of VAT
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Online Designing the 9+ Customer Experience Course
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A self-paced online course with 12 in-depth video lessons This course teaches you the behavioural psychology behind exceptional customer ex…
E-Learning£690check
Provider rating: star 9.3 SUE| Behavioural Design has an average rating of 9.3 (out of 29 reviews)- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
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Customer Service Excellence using NLP
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What is good customer service? Appreciating the answer to this question essential to your business. Customer Service Excellence using NLP w…
In-house / IncompanyVocational
Provider rating: star 1 The Business NLP Academy has an average rating of 1 (out of 1 reviews)check_box_outline_blank
An Insight into Customer Care
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Who are our customers and how can we provide excellent service? The aim of this workshop is to explore ways to improve the way you communic…
1 dayVocational
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Help desk skills
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Delivering Exceptional Service Levels Who Should Attend And Why This practical workshop highlights the need for excellent communication ski…
£795warning
- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.
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Customer Service Excellence Gain 5 Star Hotel Service Skills - 1 Day Course
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Would you like to learn how to stand out by providing exceptional Customer Service? Being more customer-focused is a significant advantage …
£111.75check
Provider rating: star 9.8 Reception Academy has an average rating of 9.8 (out of 1 reviews)- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
- Extra info: Advanced Purchase Rate Take advantage of our Advance Purchase Rate and benefit from a 10% discount. Book any classroom course at least 4 weeks before the course is due to start and automatically receive a 10% discount on check out.
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Going The Extra Mile: Achieving Excellence in Customer Service
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Overview Course duration: 1 day.This one-day course equips you with the skills to deliver consistent service excellence at every customer '…
£569warning
- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.
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Customer Surveys
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The best way to find out whether your customers are satisfied is to ask them. That is simply the only way we can find out if our customers …
In-house / IncompanyVocational
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Introduction to Customer Journey Management Workshop [ASS_CJM]
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OVERVIEW A seamless, positive customer journey with touchpoints across all digital platforms engages customers and improves customer satisf…
£375check
Provider rating: star 7.7 Global Knowledge Network Training Ltd. has an average rating of 7.7 (out of 3 reviews)- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
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Delivering Excellence in Customer Service via Email and on the Telephone
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Overview Course duration: 1 day.This one-day workshop focuses on the latest thinking on how to deliver a differentiated customer experience…
£569warning
- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.
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Leisure Management I BRE103
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Develop Marketing Skills for the Leisure Industry. During this course you will learn to develop strategies to market recreation facilities …
Distance learning£262.50warning
Provider rating: star 8.9 Academy for Distance Learning has an average rating of 8.9 (out of 2 reviews)- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.