NVQ Certificate in Business Administration (with IT Skills)

This course is suitable for students who wish to work in an administrative support role in both private and public sector organisations. Students will be able to demonstrate practical skills achieved throughout their programme of study. Assessment is by portfolio, together with internal assessments.

Whilst undertaking the NVQ qualification students will be required to attend a work placement and will be timetabled in the College Admin Centre carrying out `live' work of behalf of the college. Students will visit a number of business institutions so they can gain an understanding of business environments – Royal Mail, team building event, BBC Radio Stoke, Job Scene at NIA Birmingham, Trinity Mirror Newspapers, Cadburys, Alton Towers.

Course content

C&G NVQ Level 2 in Business Administration:

• Work within a business environment
• Handling mail
• Use electronic message systems
• Use a diary system
• Provide reception services
• Manage customer relations
• Make and receive telephone calls
• Plus many more to choose from depending upon job role

Award in text processing BTEC certificate in work skills BTEC certificate in business Administration Functional skills IT skills Work skills Certificate

Entry Requirements

A minimum of four GCSEs at minimum grade D, Mathematics and English is desirable. Students who have completed their NVQ Level 1 Business Administration may progress onto the NVQ Level 2 with a satisfactory progression interview. Students with a Pass grade will be considered subject to an initial assessment plus supporting reference.

Delivery & Assessment methods

Assessment by portfolio together with internal assessments and OCR external examinations.

Progression

CR Level 3 in Business Administration (Bus Prof) ILEX Level 3 Legal Secretaries Employment