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Progress International: 34 products

Our Development Consultancy was formed in 1988 specialising in providing and in-company tailored workshops covering Leadership and Management, Service Improvement, Sales & Marketing and Personal Development projects. Progress International Ltd was set up in January 2002 after a management buyout, as part of the executive management team wished to pursue their dream of expanding our Organisational…

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Help desk skills

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Delivering Exceptional Service Levels Who Should Attend And Why This practical workshop highlights the need for excellent communication ski…

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Contact centre management

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Achieving A Professional Modern Management Approach Who Should Attend And Why This three-day event is designed to enable participants to ex…

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Negotiation

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Strategies, Tactics and Behaviours for Successful Negotiations By The End Of The Workshop Participants Will Be Able To: Understand the proc…

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Contact centre team leader development

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The Flexible Contact Centre Team Leader Who Should Attend And Why Team Leaders need to have excellent people skills and learn how to balanc…