Progress International: 34 products
Performance management
Identify poor performance Causes and Solutions Who Should Attend And Why Suitable for supervisors and managers who have responsibility for …
Consultancy skills
Creating a Personal and Professional Image in a Business Environment Who Should Attend And Why Anyone working in a consultancy capacity, ei…
Key account development
Strategies for Long Term Business Development Who Should Attend And Why Research has shown that the most successful sales people follow a d…
Sales management
Creating And Managing A High Performance Team Who Should Attend And Why Sales Managers, newly appointed Sales Managers and Sales Staff who …
Presentation skills
Making Presentations With Confidence And Impact Who Should Attend And Why This workshop provides delegates with the key skill areas to effe…
Management and leadership skills
The Effective Manager Who Should Attend And Why This workshop is aimed at people with no formal management training or those who would bene…
Management skills two
Management In Action Who Should Attend And Why For the more experienced manager and those who have attended Management Skills One and wish …
Effective business writing
Who Should Attend And Why Individuals who communicate in writing with internal and external customers using either letters, memos, e-mails …
Emotional intelligence
"Emotional Intelligence competencies account for up to 87% of what sets outstanding managers apart from the average" Daniel Goleman Who Sho…
Proposal writing
The Point at Which the Sales Personal Looses Control Who Should Attend And Why The proposal document is often the only hard evidence which …
Contact centre selling skills
Selling In A Demanding Environment Who Should Attend And Why This workshop is aimed at all call centre staff who are involved in reactive a…
Business planning
Making Logical, Rational & Consistent Resource Allocation Recommendations By The End Of The Workshop Participants Will Be Able To: Understa…
Six sigma overview
Who Should Attend And Why Anyone wanting to impact 'change' through a strategic planning process or project management or people or organis…
Coaching skills
Developing and Improving the Performance of Others Who Should Attend And Why Coaching is one of the most effective development tools and a …
Contact centre team leader development
The Flexible Contact Centre Team Leader Who Should Attend And Why Team Leaders need to have excellent people skills and learn how to balanc…