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Capita Learning & Development: 114 products

Capita Learning & Development is part of The Capita plc. Capita Learning & Development continues to meet the changing landscape of learning and professional development support across the country, and is the UK's leading provider of integrated learning solutions. We offer a comprehensive and practically focused range of training and development services to suit any organisation's requirements; fro…

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MSP® Advanced Practitioner

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Today's organisations exist in a climate of constant and increasing change. The many dynamic and contradictory drivers for change include i…

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ILM Level 5 Award in Leadership and Management

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The ILM Level 5 Award in Leadership and Management is designed to develop middle management skills and knowledge. Recognised national quali…

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APM Introductory Certificate in Project Management

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APM Introductory Certificate e-Learning course is suitable for companies, organisations or individuals that would like to improve their pro…

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Organisational Development: An Introduction

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In today's complex and pressurised world, thoughtful leaders and managers are increasingly realising that there are no 'magic bullets' when…

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Assertiveness

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It is not always easy to manage interactions in a way that ensures both parties feel positive throughout. This assertiveness training cours…

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The BCS Intermediate Certificate in Software Testing

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The BCS Intermediate Certificate in Software Testing is a fully interactive multimedia based course. The certificate is the next level of c…

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Disciplinary and Grievance Interviewing

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Successful organisations need to operate with clear standards and manage their employees in a fair and consistent way. Today's workplace is…

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PRINCE2® Foundation Online

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Capita Learning & Development's PRINCE2® Foundation Online course covers all aspects of the PRINCE2 Project Management method. The course u…

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Successful Telesales

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This course has been especially developed to provide participants with an understanding of thebasics of selling over the phone and techniqu…

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Advanced Selling Skills

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Customers are becoming increasingly more sophisticated. Not only do they have greater choice, but they also have greater experience. This c…

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Leading Change

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Organisations must change – not for the sake of changing - but to continue the forward momentum of the business. Change is a "people" busin…

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Microsoft Excel 2010 Intermediate

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This Microsoft Excel course is designed for all users who are required to produce complex analysis of business data using Microsoft Excel 2…

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Employment Law

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This course equips you to deal with, and advise on, employment law issues. As employment legislation now changes twice a year, it is impera…

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Creative Problem Solving

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This course encourages you to go beyond existing procedures to solve problems you experience within your role. Through discussions, practic…

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Consultative Selling Skills

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The days of 'feature advantage benefit' selling are no more. Buyers are more sophisticated and sales people need to adapt to form stronger …