Capita Learning & Development: 114 products
Microsoft Word 2010 Fundamentals
Many of us need to use MS Word regularly in our jobs to produce simple documentation such as letters and short reports. Our Microsoft Word …
Communication Skills for Managers
This course helps you understand others' communication styles as well as your own and will enable you develop professional business communi…
An Introduction to NLP
Neuro Linguistic Programming (NLP) is the modern science of communication. It uses psychology to understand the process of how we communica…
Effective Minute Taking
Many minute-takers have had little or no training in minute taking and are asked to take on this important and skilful role with little gui…
Project Management: Tools & Techniques
This project management course provides a solid approach to manage projects more effectively. You will learn how to use key tools and techn…
ILM Level 3 Award in Leadership and Management
The ILM Level 3 Award in Leadership and Management aims to equip potential and practising team leaders and first line managers with the fou…
Microsoft Word 2007 Advanced
If your role requires you to design and produce complex documents and templates in Microsoft Word 2007, this Office Word training course is…
Microsoft PowerPoint 2007 Advanced
If you need to produce effective, sophisticated presentations using Microsoft PowerPoint 2007 then this Microsoft PowerPoint training cours…
New to Team Leadership
For those moving into a team leader role, the challenge can be daunting. It is not just about possessing the technical knowledge; it is als…
Successful Budgeting
Organisations frequently delegate financial responsibility to line managers who are not trained in finance.This course will prepare them fo…
PRINCE2® (2009) Conversion
Capita Learning & Development's PRINCE2® Conversion course is based on the 2009 edition of the PRINCE2 manual: Managing Successful Projects…
Customer Relationship Management
Customer relationship management (CRM) is a strategy for managing a company's interactions with customers, clients and sales prospects. It …
The Management of Portfolios (MoP™) Foundation
The Management of Portfolios (MoP™) guidance provides advice and examples of how to apply principles, practices and techniques which help t…
Microsoft Excel 2007 fundamentals
Many of us need to use Microsoft Excel 2007 in our jobs to produce simple analysis of business data. For our Microsoft Excel course you wil…
Microsoft Powerpoint 2010 Fundamentals
Many of us need to use PowerPoint regularly in our jobs to present data and concepts in a visually engaging way. From creating a new presen…