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Capita Learning & Development: 114 products

Capita Learning & Development is part of The Capita plc. Capita Learning & Development continues to meet the changing landscape of learning and professional development support across the country, and is the UK's leading provider of integrated learning solutions. We offer a comprehensive and practically focused range of training and development services to suit any organisation's requirements; fro…

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Action Learning for Effective Problem Solving

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Action learning provides employees with the ability to study their own actions and experiences, together with those of their colleagues, in…

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Advanced Interpersonal Skills

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This course is designed to equip individuals with a greater sense of self-awareness and enhanced interpersonal communication skills in orde…

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Microsoft Word 2007 Intermediate

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Building on the basics, this Microsoft Word training course will get you up to speed in producing more complex documents such as longer rep…

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Conflict Resolution

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It could be argued that conflict situations represent our most critical conversations – after all, there wouldn't be conflict if the topic …

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Talent Management and Succession Planning

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The current competitive recruitment and retention climate across both the public and private sectors, is creating the need for innovative t…

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Emotional Intelligence

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What is emotional intelligence? Understanding emotional responses to situations with the ability to change negative emotions to positive wi…

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Portfolio, Programme and Project Offices (P30)

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Capita Learning and Development's P3O® Foundation e-Learning course covers all aspects of the P3O® guidance. Using voice, animation and act…

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Finance for Non-Financial Managers

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Managers at all levels need to be equipped with the right amount of business acumen to be effective in their roles. Business Acumen is not …

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Managing Successful Programmes (MSP®) Foundation

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'Managing Successful Programmes' represents proven Best Practice programme management and is a framework for successfully delivering large …

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ITIL® Foundation 2011 Edition

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Capita Learning and Development offers e-Learning on the IT Infrastructure Library® (ITIL®), the most widely accepted approach to IT Servic…

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Microsoft Word 2010 Intermediate

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Building on the basics, this Microsoft Word training course will get you up to speed in producing more complex documents such as longer rep…

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Essential Performance Management

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Any organisation that truly wants to enhance its workforce and ensure strategic plans are consistent across the business, must have a robus…

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Presentation Skills

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When surveyed about their greatest fears, many people cite public speaking as their first. This course offers participants the opportunity …

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The Balanced Scorecard

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The Balanced Scorecard is a framework to help organisations clarify vision and strategy and translate them into procedures that drive perfo…

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Effective Negotiation Skills

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This course is designed to give participants practical guidelines on the techniques and skills needed to achieve a 'win-win' outcome and bu…