Capita Learning & Development: 114 products
Microsoft Excel 2010 Advanced
If you are required to produce and manipulate advanced analysis of business data, this Microsoft Excel course is perfect for you. The cours…
Situational Leadership®
Situational Leadership® is one of the world's most popular leadership models and is used by many organisations to build a high performance …
HR as a Business Partner
The role of HR is transforming and is being seen less as a support function and as more of astrategic function. This course provides delega…
PRINCE2® (2009) Re-Registration & Briefing
This course is based on the 2009 edition of the PRINCE2 Manual: Managing Successful Projects with PRINCE.After a minimum of 3 and maximum o…
Introduction to PRINCE2® Methodology (2009)
This 1-day programme gives delegates a clear overview of the PRINCE2® method, enabling them to subsequently assess and discuss its potentia…
Effective Middle Management
This course has been designed to help middle managers achieve improvements in productivity and performance through people whilst taking int…
Management Skills for Administrators
Experienced administrators can take pressure off their managers by leading a team of administrators to ensure the smooth operation of the b…
Delivering Customer Service Excellence
In the current economic climate, it is more important than ever to retain loyal customers and encourage them to share positive stories of t…
PRINCE2® Foundation & Practitioner Online
The Online PRINCE2® Foundation & Practitioner course contains all of the training and materials you need to attain both the Foundation and …
Building Effective Teams
Providing an introduction to effective team building within an organisation, this course examines some of the issues which affect teams and…
MSP® Foundation
Today's organisations exist in a climate of constant and increasing change. The many dynamic and contradictory drivers for change include i…
Building a Customer Service Strategy
An organisation's success is dependent upon the quality of service delivered to its customers. In today's market this means providing an ex…
Confidence in the Workplace
To meet the personal demands the modern workplace presents us all with, the self-esteem and confidence of even the most capable individuals…
Essential Coaching Tools and Techniques
Do you want to get the best from your people, and have the confidence and techniques to support your staff with effective, structured coach…
Microsoft Excel 2007 Advanced
If you are required to produce and manipulate advanced analysis of business data, this Microsoft Excel course is perfect for you. The cours…