Ptp Training and Marketing Ltd: 209 products
Sustaining Effective Financial Control
pThis Sustaining Effective Financial Control course is a one-day workshop style course which will demonstrate how, by accessing the correct…
Gaining Commitment on the Telephone
p This telephone training course focuses on incoming and/or outgoing calls whose purpose it is to lead to sales or appointments. Closing te…
Building Excellent Working Relationships
pWhy is it that there are some people that we just dont seem to hit it off with easily, whilst with others we manage to create rapport with…
The Creative Trainer
pPTP's Creative Trainer course has been designed for anyone who has experience of delivering training and is looking for some innovative wa…
More Advanced Finance for Non-Finance Managers
p Managers in all organisations are often faced with decisions to make which are influenced by, or will influence, the financials of the bu…
Time Management
p Time is a limited resource and it is essential in organisations that the right task is done at the right time to achieve the objectives./…
Introduction to Quality Management
p Introduction to Quality Management. An introductory course to enable supervisors and managers to set and achieve high standards and to im…
Masterclass in Management Skills - Half Day (am)
p This short course is designed to introduce delegates to the essential skills required for effective team management. The course defines t…
Managing Budgets
p This managing budgets course suits anybody that has a need to understand the basic premise of budgeting. Too frequently in business we ig…
Writing Effective Sales Letters Promotional Materials
pThis course covers the planning, structure, layout and presentation of promotional materials and sales letters. Do you write in clear and …
Proof Reading
p The role of the proof-reader carries a lot of responsibility, but usually very little support or credit. Many people assume that anyone c…
Customer Care - Incoming and Outgoing Calls
p This course has been designed and adapted for a number of PTP#39;s clients that run call-centres to handle incoming calls and outbound ca…
Sales Management (2 day course)
p What is Sales Management? The course discovers how this fits into the organisational framework. More in depth than the one-day course, th…
How to say 'No' and retain Customer Satisfaction
p Saying #39;No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of act…