Ptp Training and Marketing Ltd: 209 products
Working Globally Inter-Cultural Communications
pGlobalisation will affect most of us at some time in our careers and although it is often exciting to conduct business with other national…
Delivering Excellence Via Email - Half Day (am)
p This half day workshop focuses on how to deliver an excellent customer experience via email. You will learn the do#39;s and dont#39;s tha…
Public Speaking
p Good Speech is a Means to an End and Not an End in Itself!/p p Public speaking requires more of the speaker than getting through the time…
Personal Organisation Skills for Secretaries PAs
p This course is intended to complement ema href="../../../Courses/ini/180\"People Management Skills for Secretaries and Pas/a/em, but can …
Creativity and Innovation (2 Day Course)
p This practical, fun and interactive 2 day course is ideal for people who need to use a creative and innovative approach to meet corporate…
Reception to Perfection
p The often used phrase, quot;just the Receptionistquot;, completely misrepresents the role. An excellent Receptionist is a most valuable r…
Train the Trainer (2 day course)
p This two-day train the trainer course has been designed to empower managers to assist and guide their team to their stated targets and be…
Introduction to Quality Management
p Introduction to Quality Management. An introductory course to enable supervisors and managers to set and achieve high standards and to im…
Introduction to Contract Management
p In this age of austerity and financial cut-backs, managing contracts effectively is vital for the success of any organisation, whether in…
Successful International Joint Venture Teamworking
p This practical, highly interactive cultural teambuilding workshop identifies the keys to understanding different cultural perspectives, a…
Masterclass in Interpreting Financial Statements - Half Day (pm)
p The aim of this half-day course is to offer practical experience in reading financial statements enabling relevant interpretation and eva…
Through the Customers' Eyes
p Only when we really understand our customers#39; experiences of our business can we make real improvements to our business practice. This…
Call Centre - Achieving Best Practice
p This course has been designed and adapted for a number of PTP#39;s clients that run call-centres to handle incoming calls to the company.…
Communication Skills
p This communication skills course is aimed at helping delegates communicate more effectively with customers and colleagues. It will look a…