Ptp Training and Marketing Ltd: 209 products

p Credit Control. The aim of this course is to provide managers with an awareness and basic understanding of credit control methods and tec…

p This course is designed for those who need a practical hands-on approach to managing projects, without it getting ldquo;heavyrdquo;. It c…

p This telephone training course is ideal for those who want to improve their calls to maximise appointments. It will also help those field…

p This is a practical half day Workshop designed to show you how to communicate and connect effectively by understanding communication barr…

p Inevitably, in any organisation occasions arise where the method by which consensus can be achieved is not always obvious. Also, there wi…

p The main focus of this course is to improve and refresh the skills of those that receive incoming calls from customers and suppliers. Thi…

p This one day workshop focuses on how to deliver an excellent customer experience via email and on the telephone. You will learn the do#39…

pThe role of the consultant, whether internal or external, is a complex one. When it is related to the business model, the skill sets requi…

p This is a trainer-lead, delegate-centred course. Delegates participate through discussion of current situation and how to move to their p…

p This course is aimed at anybody who struggles to assert themselves in business or social situations because of a lack of confidence. The …

p This creative problem solving course looks at the various problems that we face in our working lives. By identifying and utilising a syst…

p An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your…

p Saying #39;No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of act…

p This Effective Management of Your Team course is designed to help managers develop their leadership style further and use team empowermen…

p This telephone training course focuses on incoming and/or outgoing calls whose purpose it is to lead to sales or appointments. Closing te…