Ptp Training and Marketing Ltd: 209 products
Developing Major Accounts
p This developing major accounts course is essential for any salesperson trying to develop a major account. Delegates learn how to identify…
Masterclass in Handling Incoming Telephone Calls - Half Day (pm)
p This 1/2 day workshop gets delegates to look at what they hate as customers when they make calls to their banks or travel agents and then…
Negotiating to a Satisfactory Close
p Negotiating to a satisfactory close. A crucial part of the sales process is the negotiation phase, and it is poor negotiating skills that…
Customer Care - Incoming and Outgoing Calls
p This course has been designed and adapted for a number of PTP#39;s clients that run call-centres to handle incoming calls and outbound ca…
Credit Control
p Credit Control. The aim of this course is to provide managers with an awareness and basic understanding of credit control methods and tec…
Management Skills - How to Survive and Thrive
p This course is designed to support delegates who wish to protect their business during periods of uncertainty caused by recession. In dif…
Persuasive Presentations - (2 Days)
p A key objective of a presentation is to persuade and convince your audience./p p This 2-day presentation skills course will help those at…
Dealing with Difficult People
p This dealing with difficult people course helps identify difficult personality types and how to deal with them effectively and provides t…
Motivation Skills
p Motivation is key to any successful people management role; firstly understanding what makes individuals tick, and, secondly, how we can …
Personal Development for Professionals
p What do you want? You cannot have everything but you can certainly have more than you have at the moment. Your potential is an unlimited …
Sales Management (2 day course)
p What is Sales Management? The course discovers how this fits into the organisational framework. More in depth than the one-day course, th…
Call Centre - Achieving Best Practice
p This course has been designed and adapted for a number of PTP#39;s clients that run call-centres to handle incoming calls to the company.…
Work-Life Balance
pMany people feel they are busier at work and have more demands on them than ever before. We need to get the balance right between work and…
Developing Assertiveness Skills in the Public Sector
p Working to optimum effectiveness in and around the public sector can benefit by building assertive communication skills and increasing pe…
Success in Leadership Motivation Skills
p An inspirational course that increases your skills in leadership, management, motivation techniques and conflict resolution./p p CPD Valu…