Ptp Training and Marketing Ltd: 209 products
Introduction to Quality Management
p Introduction to Quality Management. An introductory course to enable supervisors and managers to set and achieve high standards and to im…
Succession Planning Masterclass
p This full-day course takes delegates through the process required to develop a realistic succession plan to enable the business to delive…
Advanced Selling Skills (2 day course)
p This Advanced Selling Skills course covers the science of questions in qualification and advanced objection handling skills with particip…
The Client Meeting - Face to Face Selling
p Delegates start the day by comparing their own experiences of customer care. This programme looks at the importance of body language and …
Key Selling Skills
p The key selling skills sales training course (also known as Three and half steps to selling) teaches delegates how to maximise their sale…
Dealing with Incoming Calls Positively
p The main focus of this course is to improve and refresh the skills of those that receive incoming calls from customers and suppliers. Thi…
Performance Appraisals Masterclass - Half Day (pm)
p This is a practical half day Masterclass designed to allow you to review and assess your effectiveness in appraising the performance of o…
Connecting and Communicating - Half Day (am)
p This is a practical half day Workshop designed to show you how to communicate and connect effectively by understanding communication barr…
Interpreting Financial Statements
p The aim of this one-day course is to provide a practical introduction to financial statements with an emphasis on relevant interpretation…
Referral Marketing
p A quick question for you/p p How much more successful would you be if your valued customers, suppliers and business partners were willing…
Brand Building with the Public
p This brand building course introduces the fundamentals of brand identity and running a brand centre. Areas covered include: What makes a …
Enhancing the Visitors Experience
p All organisations, whether they are in the private or public sector, want to give their various visitors excellent customer care.nbsp; Th…
Winning More Business on the Telephone
p This course is ideal for those who want to improve their follow-up calls to maximise sales. It will also help those fielding incoming sal…
Managing Bullying at Work
p This course is designed to help organisations recognise and cope with bullying in the workplace. It will enable delegates to explore the …
People Management Skills for Secretaries PAs
p This course is intended to complement a href="../../../Courses/ini/179"emPersonal Organisation skills for Secretaries and PAs/em,/a but c…