Ptp Training and Marketing Ltd: 209 products
Masterclass in Brushing up your CV Writing and interview Skills - Half Day (am)
p This course is suitable for those applying for their first job, those looking for a change of career or those looking for promotion. The …
Coaching and Mentoring
p All organisations need talented people who are motivated to achieve. Coaching and mentoring has an important role to take here, because t…
Advanced Customer Service for the Public Sector
p An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your…
Excellent Customer Care - Incoming Calls
p This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches profession…
Working Globally Inter-Cultural Communications
pGlobalisation will affect most of us at some time in our careers and although it is often exciting to conduct business with other national…
Winning the Budget You Need
pAll organisations have to prioritise who gets what from the budget process. This course aims to provide specific guidance on how to achiev…
Walk, Talk, Stance for Maximum Impact
pWe have only 15 seconds to make a first impression! Frightening when you think that, no matter how well we know our subject, our audience …
Effective Management of Your Team
p This Effective Management of Your Team course is designed to help managers develop their leadership style further and use team empowermen…
Essential Management Skills (2 Days)
p This 2 day course aims to give those in their first managerial role a thorough understanding of the role of the manager and equip them wi…
Managing Your Green Policy Effectively
p A practical and inspirational course on how to manage and develop your business by reducing your energy bill, carbon dioxide emissions an…
Managing High Performance Teams - Half Day (pm)
p This Managing High Performance Teams course will help delegates understand and appreciate how to get the most from their teams and be suc…
Call Centre - Achieving Best Practice
p This course has been designed and adapted for a number of PTP#39;s clients that run call-centres to handle incoming calls to the company.…
Advanced Facilitation Skills (1 Day)
p The modern manager is required to develop and apply a suite of problem solving, decision making and consensus building tools to harness t…
Proof Reading
p The role of the proof-reader carries a lot of responsibility, but usually very little support or credit. Many people assume that anyone c…
Selling Skills for Exhibitions
p Exhibition selling is different from normal selling and this course takes you through the process from set up to breakdown and post exhib…