Ptp Training and Marketing Ltd: 209 products
Connecting and Communicating - Half Day (am)
p This is a practical half day Workshop designed to show you how to communicate and connect effectively by understanding communication barr…
Interpreting Financial Statements
p The aim of this one-day course is to provide a practical introduction to financial statements with an emphasis on relevant interpretation…
Referral Marketing
p A quick question for you/p p How much more successful would you be if your valued customers, suppliers and business partners were willing…
Brand Building with the Public
p This brand building course introduces the fundamentals of brand identity and running a brand centre. Areas covered include: What makes a …
Enhancing the Visitors Experience
p All organisations, whether they are in the private or public sector, want to give their various visitors excellent customer care.nbsp; Th…
Winning More Business on the Telephone
p This course is ideal for those who want to improve their follow-up calls to maximise sales. It will also help those fielding incoming sal…
Managing Bullying at Work
p This course is designed to help organisations recognise and cope with bullying in the workplace. It will enable delegates to explore the …
Managing Difficult Staffing Situations
p This Managing Difficult Staffing Situations Course helps delegates understand the importance of managing poor performance and helps give …
Masterclass in Preparing and Delivering Persuasive Presentations - Half Day (am)
p Are you nervous about delivering your first presentation? Have you been asked to deliver an important presentation and lack the skills or…
Work-Life Balance
pMany people feel they are busier at work and have more demands on them than ever before. We need to get the balance right between work and…
Essential Advertising
p Whether you employ an advertising agency or do it yourself, this workshop will enable you to focus on the critical factors which determin…
Confidence in Making Face to Face Cold Calls
p This highly practical course involves delegates actually going out and making cold calls on a pre-agreed route. Prior to this delegates a…
How to say 'No' and retain Customer Satisfaction
p Saying #39;No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of act…
Re-Energising a Stalled Change Campaign
p emIt is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is the most adaptable …
Call Centre - Achieving Best Practice
p This course has been designed and adapted for a number of PTP#39;s clients that run call-centres to handle incoming calls to the company.…