Ptp Training and Marketing Ltd: 209 products
Managing Sickness And Absences
p class="MsoNormal" The managing sickness and absences course is designed to help managers deal with short and long term absence effectivel…
Telephone Techniques - Incoming Outgoing Calls
p This telephone training course deals with telephone etiquette when making both incoming and outgoing calls. Live calls are made to help d…
Masterclass In Solving Problems at Work More Creatively - Half Day (pm)
p Creativity is essential in every organisation that needs to achieve and maintain a competitive edge on their competitors in today#39;s to…
Performance Coaching - Half Day (pm)
p This Performance Coaching course will help delegates appreciate how coaching can support an individualrsquo;s performance and assist them…
The Art of Retail Selling
p This is a course designed to assist individuals and companies to benefit from the experiences and research of succcessful retail establis…
Managing Budgets
p This managing budgets course suits anybody that has a need to understand the basic premise of budgeting. Too frequently in business we ig…
Working With Emotional Intelligence
p The rules for work are changing. We#39;re being assessed not just by how smart we are, or by training and expertise, but also by how well…
Managing Effective Meetings
p Managing effective meetings. All too often time and effort is wasted by calling and attending meetings which are not well prepared, have …
Masterclass in Management Skills - Half Day (am)
p This short course is designed to introduce delegates to the essential skills required for effective team management. The course defines t…
Self-Discipline and Emotional Control in the Workplace
p Managing your emotions under pressure. Does your temper ever get you into trouble? Do you sometimes rub people up the wrong way? Do you e…
Professional Writing Skills
p The aim of this one-day professional writing skills course is to help participants develop their skills, so that they can convey their me…
Generating New Business by Telephone
p This generating new business by telephone course is guaranteed to give delegates the confidence to make calls professionally. Demonstrati…
Business Skills for Administrators
p The aim of this course is to give the busy administrator the skills to prioritise, organise and manage their working day. During the day …
How to say 'No' and retain Customer Satisfaction
p Saying #39;No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of act…
Developing a Sales Strategy
p This course will give you:/p p nbsp;/p ul li A greater awareness of the strategic issues affecting the Sales Process/li li Greater clarit…