Ptp Training and Marketing Ltd: 209 products
The Practical MBA - Managing By Your Actions (2 day course)
p A manager#39;s effectiveness depends on the manager! This 2 day course provides a unique opportunity for a manager, or aspiring superviso…
Credit Control
p Credit Control. The aim of this course is to provide managers with an awareness and basic understanding of credit control methods and tec…
Advanced Facilitation Skills (1 Day)
p The modern manager is required to develop and apply a suite of problem solving, decision making and consensus building tools to harness t…
The Effective Administrator
p This course aims to provide the administrator with the essential skills to be successful in their role. Beginning with lsquo;what good lo…
Outstanding Customer Service Skills
p An intensive, practical and activity-based programme building the delegate#39;s knowledge, skills and the will to support customers, ulti…
Coaching Skills for Sales Managers
p This course focuses on how sales managers develop individuals in their team. Styles of coaching are analysed and practised in role-play s…
Masterclass in Interpreting Financial Statements - Half Day (pm)
p The aim of this half-day course is to offer practical experience in reading financial statements enabling relevant interpretation and eva…
Advanced Negotiation Skills
p This is an advanced course which is specifically designed to allow you to update, review and assess your style of negotiation and to nego…
Introduction to Facilitation Skills
p Inevitably, in any organisation occasions arise where the method by which consensus can be achieved is not always obvious. Also, there wi…
Maximising Appointments on the Telephone
p This telephone training course is ideal for those who want to improve their calls to maximise appointments. It will also help those field…
Creativity and Innovation (1 day course)
p What is creativity and why is it important? Letrsquo;s start with the most common misconception, you do not have to be lsquo;off the wall…
How to Be Great at Telephone Cold Calling - Half Day (am)
p This telephone course is guaranteed to give delegates the confidence to make calls professionally. Demonstrations of live-calls will be m…
Team Building
pThis team building course deals with those aspects which encourage team players to work well together through practical sessions which hig…
Closing Incoming Calls Effectively
p This course concentrates on incoming calls which potentially could lead to new business. Delegates attending this course are taught to as…
Management Skills - How to Survive and Thrive
p This course is designed to support delegates who wish to protect their business during periods of uncertainty caused by recession. In dif…