Ptp Training and Marketing Ltd: 209 products
Management Skills - How to Survive and Thrive
p This course is designed to support delegates who wish to protect their business during periods of uncertainty caused by recession. In dif…
Introduction to Quality Management
p Introduction to Quality Management. An introductory course to enable supervisors and managers to set and achieve high standards and to im…
Write to the Top! - Professional Report Writing
p This course will help delegates to be competent and confident in their written communication to senior management or important clients./p…
Dealing with Difficult People
p This dealing with difficult people course helps identify difficult personality types and how to deal with them effectively and provides t…
Introduction to Facilitation Skills
p Inevitably, in any organisation occasions arise where the method by which consensus can be achieved is not always obvious. Also, there wi…
People Management
p This people management course is designed for all levels of managers from the new starters to the experienced manager looking for hints a…
Customer Care
p This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often…
Telephone Techniques - Incoming Outgoing Calls
p This telephone training course deals with telephone etiquette when making both incoming and outgoing calls. Live calls are made to help d…
Selling for Non-Sales Professionals
p Professional people in many disciplines find themselves having to sell. The technical specialist to the client, the finance expert to ven…
Cutting Costs and Waste in Your Office
p An inspirational and practical course that explores where and how we can cut waste in the office through environmental and managerial str…
The Effective Administrator
p This course aims to provide the administrator with the essential skills to be successful in their role. Beginning with lsquo;what good lo…
Sustaining Effective Financial Control
pThis Sustaining Effective Financial Control course is a one-day workshop style course which will demonstrate how, by accessing the correct…
Managing Conflict
p The managing conflict course will benefit individuals, teams and the organisation by providing delegates with the understanding and abili…
Successful Presentations
p Building confidence to design and delivery a successful presentation is the emphasis behind this course. This requires an understanding o…
Advanced Facilitation Skills (1 Day)
p The modern manager is required to develop and apply a suite of problem solving, decision making and consensus building tools to harness t…