Ptp Training and Marketing Ltd: 209 products
Working With Emotional Intelligence
p The rules for work are changing. We#39;re being assessed not just by how smart we are, or by training and expertise, but also by how well…
Delivering Excellence Via Email - Half Day (am)
p This half day workshop focuses on how to deliver an excellent customer experience via email. You will learn the do#39;s and dont#39;s tha…
Developing Your PA Potential to Ensure Success
p The developing your PA potential course is designed for all PAs or Executive Secretaries who would like to improve and develop their PA s…
Senior Management Skills
p This Senior Management Skills course is designed to support delegates who wish to accelerate their own development within Management. It …
Advanced Facilitation Skills - (2 Days)
p 2 day course. Inevitably, in any organisation, occasions arise where the method by which consensus can be achieved is not always obvious.…
Introduction to Quality Management
p Introduction to Quality Management. An introductory course to enable supervisors and managers to set and achieve high standards and to im…
Introduction to Contract Management
p In this age of austerity and financial cut-backs, managing contracts effectively is vital for the success of any organisation, whether in…
Communicating Effectively - Half Day (am)
p This Communicating Effectively course will help delegates understand and appreciate how communication determines success or failure. It w…
Telephone Techniques - Incoming Outgoing Calls
p This telephone training course deals with telephone etiquette when making both incoming and outgoing calls. Live calls are made to help d…
Enhancing the Visitors Experience
p All organisations, whether they are in the private or public sector, want to give their various visitors excellent customer care.nbsp; Th…
Marketing Skills Masterclass - Half Day (am)
p Top tips in the best practices in marketing are divulged. Delegates have an opportunity to discuss their marketing methods and strategies…
Masterclass in Brushing up your CV Writing and interview Skills - Half Day (am)
p This course is suitable for those applying for their first job, those looking for a change of career or those looking for promotion. The …
Masterclass in Being more Assertive and Confident in the Workplace - Half Day (pm)
p By being more assertive more of the time you will become more effective in your job. People will be more likely to work with you rather t…
Connecting and Communicating - Half Day (am)
p This is a practical half day Workshop designed to show you how to communicate and connect effectively by understanding communication barr…
The Client Meeting - Face to Face Selling
p Delegates start the day by comparing their own experiences of customer care. This programme looks at the importance of body language and …