Ptp Training and Marketing Ltd: 209 products

p The main focus of this course is to improve and refresh the skills of those that receive incoming calls from customers and suppliers. Thi…

p Only when we really understand our customers#39; experiences of our business can we make real improvements to our business practice. This…

p All organisations, whether they are in the private or public sector, want to give their various visitors excellent customer care.nbsp; Th…

p A practical and inspirational course on how to manage and develop your business by reducing your energy bill, carbon dioxide emissions an…

p The aim of this one-day course is to provide a practical introduction to financial statements with an emphasis on relevant interpretation…

p The rules for work are changing. We#39;re being assessed not just by how smart we are, or by training and expertise, but also by how well…

p This half day workshop focuses on how to deliver an excellent customer experience via email. You will learn the do#39;s and dont#39;s tha…

p The developing your PA potential course is designed for all PAs or Executive Secretaries who would like to improve and develop their PA s…

p This Senior Management Skills course is designed to support delegates who wish to accelerate their own development within Management. It …

p 2 day course. Inevitably, in any organisation, occasions arise where the method by which consensus can be achieved is not always obvious.…

p Introduction to Quality Management. An introductory course to enable supervisors and managers to set and achieve high standards and to im…

p Motivation is key to any successful people management role; firstly understanding what makes individuals tick, and, secondly, how we can …

p Time is a limited resource and it is essential in organisations that the right task is done at the right time to achieve the objectives./…

p An all-encompassing one-day course that gives you all the tools to become a confidant and motivational manager in the Public Sector./p p …

p This course will help delegates to be competent and confident in their written communication to senior management or important clients./p…