Ptp Training and Marketing Ltd: 209 products
Objection Handling Skills
p Good objection handling skills are crucial to success in sales and customer care. If a salesperson is unable to come back with a good ans…
Working With Emotional Intelligence
p The rules for work are changing. We#39;re being assessed not just by how smart we are, or by training and expertise, but also by how well…
Recruiting the Best People
p This course is designed to provide delegates with the competence and confidence to recruit and select suitable staff./p p This Recruiting…
Introduction to Building Personal Resilience
p Do you often feel overwhelmed by the pace of change and the demand to deliver results in today#39;s modern world?br / If so, this one day…
Negotiation Skills Masterclass - Half Day (pm)
p This is a practical half day Masterclass designed to allow you to review and assess your style of negotiation and to negotiate effectivel…
Enhancing the Visitors Experience
p All organisations, whether they are in the private or public sector, want to give their various visitors excellent customer care.nbsp; Th…
Managing Bullying at Work
p This course is designed to help organisations recognise and cope with bullying in the workplace. It will enable delegates to explore the …
Sales Management (2 day course)
p What is Sales Management? The course discovers how this fits into the organisational framework. More in depth than the one-day course, th…
Introduction to Green Office Management
p A highly practical and inspirational course on how to green your office by understanding the environmental impact you have and the huge d…
Advanced Facilitation Skills - (2 Days)
p 2 day course. Inevitably, in any organisation, occasions arise where the method by which consensus can be achieved is not always obvious.…
Essential Marketing Skills
p The PTP Essential Marketing Skills course goes through the whole process of marketing goods and services, from the creation of a product …
Dealing with Incoming Calls Positively
p The main focus of this course is to improve and refresh the skills of those that receive incoming calls from customers and suppliers. Thi…
Creativity and Innovation (2 Day Course)
p This practical, fun and interactive 2 day course is ideal for people who need to use a creative and innovative approach to meet corporate…
Call Centre - Achieving Best Practice
p This course has been designed and adapted for a number of PTP#39;s clients that run call-centres to handle incoming calls to the company.…
Customer Satisfaction as a Selling Tool
p This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their teams. Del…